Hostellerie Munten (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or make a reservation.
If you have any questions about this policy or your rights, please contact us:
Hostellerie Munten
Wilhelminasingel 276
6001 GV Weert, The Netherlands
Phone: +31 49 553 1057
Email: info@hostelleriemunten.nl
1. Data Controller
Hostellerie Munten is the Data Controller responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR).
2. What Personal Data We Collect
We may collect the following categories of data:
a. Information you provide to us
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Name, email address, phone number
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Address and billing details
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Reservation information (dates, preferences, number of guests)
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Payment information (processed via secure third-party providers)
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Messages submitted via contact forms or email
b. Information collected automatically
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IP address and device identifiers
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Browser type and operating system
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Pages visited and usage statistics
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Cookies and similar technologies (see Section 7)
c. Information from third parties
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Booking platforms (e.g., Booking.com, Expedia)
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Payment processors
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Channel managers and reservation systems
3. How We Use Your Data
We process personal data for the following purposes:
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To manage and confirm your reservation
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To communicate with you regarding your stay or enquiries
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To process payments and invoices
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To comply with legal obligations (such as local guest registration requirements)
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To improve our website and services
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To send optional promotions or newsletters (only with your consent)
4. Legal Bases for Processing
We process your personal data under the following legal bases:
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Performance of a contract — completing your reservation
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Legitimate interests — improving services, ensuring security
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Consent — sending newsletters or marketing communications
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Legal obligation — tax, accounting, or mandatory guest registration
5. How We Share Your Data
We only share your personal data when necessary and with trusted partners:
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Booking and reservation systems
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Payment processors
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IT service providers and website hosting
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Local authorities when legally required
We do not sell your data to third parties.
6. Data Retention
We store your personal data only as long as necessary:
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Reservation and billing data: 7 years (legal requirement)
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Contact form submissions: typically 12 months
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Marketing data: until you withdraw consent
You may request deletion at any time unless we must retain data for legal purposes.
7. Cookies & Tracking Technologies
Our website uses cookies to:
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Ensure the website functions properly
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Analyse website traffic and usage
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Improve user experience
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Display relevant marketing content (if applicable)
You can adjust or disable cookies via your browser settings at any time.
8. Your GDPR Rights
You have the following rights:
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Right of access — request a copy of your data
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Right to rectification — correct inaccurate information
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Right to erasure — request deletion of your data
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Right to restrict processing
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Right to data portability
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Right to object to processing
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Right to withdraw consent at any time
To exercise these rights, contact: info@hostelleriemunten.nl
9. Data Security
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
10. Third-Party Websites
Our website may include links to external websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy as needed. Updates will be published on our website with the “last updated” date.
12. Contact Us
If you have questions, concerns, or complaints regarding your privacy:
Hostellerie Munten
Wilhelminasingel 276
6001 GV Weert, The Netherlands
Phone: +31 49 553 1057
Email: info@hostelleriemunten.nl